Beginner’s Guide to AirDroid Business MDM

android remote control airdroid business software

If you’re looking for an easy-to-use but powerful mobile device management software that helps you remotely control and manage more than 10 Android-based devices, AirDroid Business is your answer. This guide will provide you a broad overview of AirDroid Business, what it can achieve, how to make it work for your business, pricing plans, and how to get started.  

What is AirDroid Business?

AirDroid Business is an all-in-one Android Mobile Device Management (MDM) Solution that focuses heavily on remote Android device management. It is a mdm solution specifically designed for both small businesses and enterprises who need to manage more than 10 devices on a daily basis. It helps business owners and IT professionals remotely access, control, and manage both attended and unattended devices through a centralized approach. Organizations can stay up-to-date with your remote Android devices anytime anywhere. Additionally, IT managers can identify potential system errors in advance and take actions to shorten troubleshooting time.

Introducing Admin Console

Admin Console is a cloud-based dashboard that allows IT managers or business owners to remotely access, control, and monitor their Android devices’ real-time performances. After downloading Biz Daemon, the AirDroid Business MDM app onto the device that needs to be controlled, users will be able to view all the enrolled devices from monitoring templates and perform different remote device management tasks. These include locking devices into kiosks, remotely updating apps, and tracking device locations.

Alternatively, if you’re looking to manage multiple users and devices, you can easily assign roles, permissions and categorize devices in groups. For enterprises looking for an Android MDM software, this member management feature can greatly reduce labor cost and IT workload.

Introducing Desktop Client

airdroid business android desktop remote control and management

AirDroid Business Desktop Client works like an Android remote control center. This is where the majority of unattended remote access and unattended remote control tasks happen! With Desktop Client, you’ll be able to achieve more than 15 remote device management tasks, such as remote camera, remote screen-sharing, remote keyboard, and bulk file transfer.

What can AirDroid Business Achieve?

With the advancement of technology and ubiquitous use of mobile devices, businesses are facing a great challenge: How to remotely manage deployed devices more efficiently? AirDroid Business helps relieve the uncertainty and insecurity of managing unattended devices by offering a comprehensive Android device management solution with the following eight major features. 

Remotely Monitor Android Devices

android remote monitor templates from airdroid business mdm

Learn more about Remote Monitor Templates

Alert System

The AriDroid Business Alert System works together with the monitoring templates introduced above to help IT admins get the latest device performance. You can set up different notifications including battery capacity, data usage, power off, battery charging, and more. The biggest advantage of setting up these alerts is that you no longer need to watch over these devices and refresh tons of data every ten minutes. You will be notified when a particular device is malfunctioning. Once receiving an alert, your IT team can react quickly via remote access to troubleshoot technical errors immediately.

airdroid business android alert system

Remote Access and Remote Control

Remote access and remote control are two mandatory features within an MDM solution. IT admins can activate screenshot, switch on remote camera, file transfer, use remote keyboard and other remote tasks to manage and resolve unexpected technical problems. 

19 android remote device management tasks with airdroid business mdm

Learn more about 19 different remote device management actions to help your organization streamline workflows.

Batch Mode

Batch mode allows IT admins to easily edit, manage, and even delete files on multiple devices all at once. For enterprises that deploy hundreds of devices with different commercial purposes, Batch Mode helps managers save time and increase efficiency when transferring and deleting files for specific group of devices.

User Roles and Member Management

To ensure each device is being accessed by the right user under secure environment, user roles and member management feature can help organizations configure device access permission. IT administrators can assign three different users: Admin, Member, and Viewer to your team.

Roles/Accessibility Admin Team Member Viewer
Access to Devices⭕️🔺🔺
Remote View⭕️🔺🔺
Remote Camera⭕️🔺🔺
Remote Control⭕️🔺
Invite Members⭕️
⭕️ Full access 🔺 Limited access ❌ No access

Lear more about Member and Device Management about AirDroid Business to secure device data.

Kiosk Mode

Kiosk Mode allows you to lockdown your remote Android devices into single-app or multi-app mode, limit access to specific apps for data security concerns, and whitelist websites to control browsing experience. Organizations that deploy Android0based digital signage or self-service kiosks at public places can use Kiosk Mode to prevent users from tampering these devices. Read the complete guide for Kiosk Mode for more information.

kiosk mode for android devices

Application Management Services (AMS)

Application Management Services let IT managers remotely update or release apps without any manual interference or permission. Simplify your app updates and maintenance with force installation and staged rollouts. Use App Library to customize and manage your apps effortlessly. Read the complete guide for Application Management Services to learn more.

airdroid business mobile application management features

Geofence Management

Geofence management is a location tracking mechanism that allows organizations to pinpoint where their distributed remote devices are. It is usually applied in transportation and logistics industry. IT admins can further set digital parameters and track each device’s path movement history. Furthermore, IT managers will be able to know when the device has entered or leave a particular digital fence through instant alert notifications. Data security can be also secured by triggering the device to remotely lock itself when the geofence has been breached. Read the complete Geofence Management Guide to learn more.

airdroid business geofence location tracking mdm features

MDM Solution for Industries

With Remote Control and 3 add-on features provided by AirDroid Business, how can you make the best out of it? Below are three industry examples of how your organization can maximize the full potential of AirDroid Business, improve your productivity and save significant costs!

1. Digital Signage

Remotely update and uninstall apps without manual interference

digital signage remote control

Scenario: Hotel California introduces digital display boards in their lobby and reception area. They use digital signage to showcase their hotels, special offers and events. They even created their own hotel booking app to engage more with their customers. Now, if today they decided to update their in-house apps and apply these changes in every digital signage they’ve deployed across the whole country, how can they accomplish this? 

Solution: They simply sign in to AirDroid Business, go to Application Management Service, select the devices in which their in-house apps are installed, click update, and that’s it! 

Hotels are only one of the industries implementing digital signage. Others include: Airlines and Airports, Casinos, Restaurants, Healthcare, Education, Banking, and more. For businesses using digital signage as their advertising strategy, one crucial concern is to be able to remotely update apps on their unattended devices deployed out in the field faster and easier. With basic remote control and AMS, businesses can easily update/uninstall apps or reboot their unattended Android devices in a less costly way. 

Read more: Remote Device Management for Digital Signage

2. IT Service

Remotely view, control , and troubleshoot devices more efficiently

IT remote access and support

Scenario: FutureTech Inc. is an IT company that offers software services to SafeAlways Insurance, an international company spread across Asia and Europe. SafeAlways distributes Android tablets to their sales so they can showcase their products to their customers and close deals more efficiently. FutureTech published a new version of an app installed in SafeAlways’ Android tablets after receiving a troubleshoot report last night. And now IT support agents want to apply new changes onto all the unmanned devices, how can this be done? 

Solution: An IT professional at FutureTech navigates to Application Management Service in AirDroid Business, he then goes to App Library, selects the App and devices he wants to update and completes all the updates for all unattended devices from SafeAlways right away.   

An IT software company usually serves customers of different industries and requires IT professionals to provide support when necessary, especially when technical issues need to be resolved immediately. With AMS, IT admins can run Forced Installation to replace broken apps immediately. IT professionals can further use Kiosk Mode to lockdown specific applications on devices, and even configure Wi-Fi settings to better remote control and manage all devices.  

Read more: 3 Ways How MDM Can Help IT Manager Increase Productivity

3. Logistics

Remotely lock devices from user misuse and data cost

kiosk for logistics

Scenario: Evergreen Logistics dispatched several Android tablets to their drivers and installed company-owned apps on the devices for work purposes across the whole United States. However, IT team has been receiving calls from their drivers reporting device malfunction issues because they accidentally inactivated something on their tablets. How should the company prevent these device misuse from happening so frequently?

Solution: IT manager at Evergreen Logistics use Kiosk Mode to lockdown applications on their Android tablets. Drivers are only allowed to use company-owned apps at work. Additionally, they block websites such as YouTube and Facebook on the tablets so drivers won’t be able to access these pages and waste unnecessary data cost. In order to make sure your device end users don’t tamper with the settings, activate Kiosk Mode on all of your Android devices and limit your system settings so even your employee with zero IT background won’t have any trouble using the device at work.

With the growing demands for touchless delivery, many logistics companies are now implementing mobile device management solutions to minimize IT workload and save operational costs.

Read more: AirDroid Business for Transportation and Logistics

AirDroid Business Pricing Plan

AirDroid Business offers 3 based plans in essence: Basic, Ultimate, and Enterprise. Add-ons can be purchased individually according to your needs. Depending on the number of devices, team members, and business type, you can find a detailed breakdown of our pricing plans here. If you have further questions, please contact sales@airdroid.com directly.

How To Get Started?

To start using AirDroid Business, please follow the steps below: 

  • Step 1. Get your 14-day FREE Trial here (No credit card required).

  • Step 2. Verify your email address through “Log in Now” button.

  • Step 3. Complete your company’s profile.

*If you don’t find our welcome letter in your inbox, remember to check your Spam or Trash folder. 

Once you complete filling out all the information, you should see your Admin Console, which is a cloud-based dashboard where you complete all your device management activities. 

Please note it’s NECESSARY to complete binding your devices before you can start remotely managing your devices. But don’t worry! Here are some step-by-step guides to help you along the way: 

For more information, please visit AirDroid Business Help Center

It is inevitable that more and more businesses will adopt a mobile device management (MDM) solution to cope with the ever-changing business world shaped by technology advancements. The key driver here is to maintain your business continuity by finding the right MDM solution that matches your needs and continues driving growth in the long run. Start your 14-Day FREE Today!

android mdm solution free trial

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