How to Remotely Control and Access Android Devices With AirDroid Business

android remote access and control beginner guide

In essence, AirDroid Business offers an all-in-one Mobile Device Management (MDM) solution focusing on android device management for organizations. When you apply for our 14-day free trial, you’ll be taken to a centralized dashboard, which is called Admin Console. This dashboard is where you manage all your remote devices and configure additional settings such as app management, kiosk lockdown, and geofence workflow.   

This beginner guide will introduce you to all the remote device management tasks you can achieve with AirDroid Business MDM Software.

How Does Android Remote Control Work?

In order to remotely access and control your android devices, there must be two parties: Controller and Controlled End

  • Controller: The device or computer you use to control other devices. 
  • Controlled End: Remote devices that you want to control. 

airdroid business android remote control mdm software

For each party, you’ll need to install the corresponding apps from our Download Center:

PartyDefinitionDownload Type
ControllerThe device or computer you use to control other devicesAirDroid Business (Desktop Client)
Controlled EndRemote devices that you want to controlAirDroid Business Daemon (biz Daemon)

💡 All of the downloads can be completed by logging into biz.airdroid.com

airdroid business controlled download
Download Controlled End onto the devices you want to control

airdroid business controller download
Install Controller on your computer to remote control devices

As mentioned, Admin Console and AirDroid Business Controller allow you to achieve all fundamental remote device management tasks swiftly. In most cases, businesses use computers/laptops as Controllers and mobile devices or tablets as Controlled Ends. Therefore, this guide will first illustrate how to remotely access and control android devices from your computers. Then we’ll provide a feature comparison chart between using a computer and a mobile as the Controller to help you understand the concept better. 

Controller — Computers (Desktop Client)

With AirDroid Business Desktop Client installed on your computer, you can activate four remote management features: Remote Camera, File Transfer, View Mode, and Remote Control. In fact, these four major features let you achieve nineteen different remote device management tasks.  

19 Remote Android Device Management Tasks

#1 Access your remote camera

You can remotely turn on your device’s camera to monitor the surroundings and ensure security. For example, some real estate agencies set up android devices within houses. Agents can remotely access the camera to confirm the house is organized before taking the clients to see the houses. 

remote view android device for retailers

#2 Rotate your device’s camera screen

For some event marketing agencies, they use android devices as cameras to monitor what’s going on at the venue. If necessary, admins are able to remotely access the device’s camera and rotate the screen from vertical to horizontal to get a broader view of the scene. 

Another example is that many businesses that use android devices as digital signage often need to display horizontal content. In this case, when you remotely access your devices via View Mode, simply rotate the screen to view the simulation of your digital display out there in the field. 

#3 Switch to front camera

For many customer-facing businesses, While interactive mobile kiosks are widely adopted by many customer-facing businesses, being able to control the usage of these devices become all the more important. Owners or IT admins can achieve this by activating the remote camera and switching it to the front camera. 

#4 Turn on the device’s flashlight

Instead of the traditional security camera, many businesses turn to android devices as a way to monitor surrounding environments. In some cases where IT admins need to remotely accessing the device to check for safety concerns at night, they can get a clearer view by remotely switching on the device’s flashlight.

#5 Refresh the camera screen

For businesses that need to regularly monitor what’s going on with the location of their unattended devices, they can refresh the camera screen whenever they want to. 

#6 Take screenshots of the remote camera

After refreshing the camera screen, you may also take screenshots to save the latest device updates. 

#7 Switch to full screen mode

When you deployed your android devices as public mobile kiosks, whether it’s remotely accessing the device’s camera or remotely viewing the device’s screen, you can always switch it to full screen mode to get a broader understanding of the device’s current situation. 

#8 modify screen display quality

When your device is deployed in areas with weak internet connection, you may modify the screen display quality when turning on remote camera or view mode to avoid lagging problems. 

#9 Record a video from your remote camera

For service providers or businesses that use unattended android devices as a security camera, this feature can work as a method to monitor the device’s surroundings. For example, if any irregular scenes are recorded, it can also work as 

#10 Turn on one-way audio to capture the surrounding sounds

This feature is particularly useful when you want to evaluate or monitor your unattended device‘s surroundings. For example, some security service providers may activate this feature when they don’t receive timely responses from their employees under urgent situations. In addition, no permission is required from the device end when switching on this feature. 

#11 Use Two-Way File Transfer

For most educational organizations, two-way file transfer can be very useful when distributing your android devices to students for virtual learning purposes. This feature allows teachers to transfer class materials and assignments to different groups of students more efficiently. It also helps students stay more engaged and create a better learning environment. 

From the perspective of the IT department, admins can manage system files using the “Bulk File” feature. Simply upload or delete files on the selected devices from your computer. Remote file management for your android devices can now be done easily within a few clicks.  

#12 Remotely View Your Device’s Screen

For digital signage or companies that use an android tv box to display store information, admins can remotely access and view the device’s screen to make sure customers are seeing the right content. Businesses that are prevalently using this feature include hotels, supermarkets, shopping malls, and more. 

remote control android device screen

#13 Remotely Record Your Device’s Screen

In comparison to camera recording mentioned earlier, this screen recording feature lets you record on-screen content. For example, if you’re an owner of a sports bar that shows different sports event clips during weekdays, you can remotely access your android devices and record your device’s screen to check if all your media contents are displaying properly.  

#14 Use Remote Keyboard

Remote keyboard helps save IT admins a great amount of time when they want to remotely access in-house platforms that require login details. In addition, when they need to remotely download apps from Google Play Store onto the device or type in a URL directly from the browser, they can achieve all of these tasks by using the remote keyboard. 

#15 Adjust Your Device’s Volume

When you are displaying in-store content on your unattended android devices, you can freely adjust the device’s volume from your computer by selecting “Remote Control” in your AirDroid Business Desktop Client and then open the volume icon.   

#16 Power On and Off

Power on and off allows you to reboot your device immediately when you remotely access the device to view your screen and discover that it’s not working properly. You can quickly power on and off the device and check again for troubleshooting. 

#17 Remotely Lock or Unlock Your Device’s Screen

If your unattended device deployed outside was reported malfunctioning and requires IT support, you may remotely lock your device’s screen from being used by the public for a temporary time and reopen your device when technical errors have been resolved. 

#18 Remotely swipe up and down your device’s screen

For an IT admin who needs to remotely access the device to checks for more information, they can activate remote control mode and the swipe features to swipe up and down as if they have the device right in their hands. 

#19 Initiate voice calls during your remote control session

Some businesses distribute android devices to their sales representatives who are based in different cities. When representatives encounter some tech issues with the device, IT admins can remotely access and control their devices to give a quick look and initiate a voice call while troubleshooting the problem.  

Controller Mobile devices

When using a mobile phone as the Controller, there are some limitations. The chart below summarizes what you can and cannot do when selecting computers and mobile phones as your Controllers. 

Remote Control Using Computers vs Mobile Devices

TasksControl from computersControl from mobiles
Turn on remote camera⭕️ ⭕️ 
Rotate camera screen⭕️ ⭕️ 
Turn on device’s flashlight⭕️ ⭕️ 
Refresh camera screen⭕️ 
Take screenshots of the camera⭕️ 
Switch to front camera⭕️ ⭕️ 
Enter full screen for remote camera⭕️ ⭕️ 
Modify screen display quality⭕️ 
Remote camera recording⭕️ ⭕️ 
Activate One-way audio⭕️ ⭕️ 
Use Two-way file transfer⭕️ 
View the device’s screen⭕️ ⭕️ 
Record the device’s screen⭕️ 
Enter full screen for remote view ⭕️ ⭕️ 
Use Remote keyboard⭕️ ⭕️ 
Adjust volume⭕️ ⭕️ 
Swipe up/down⭕️ ⭕️ 
Power on/off⭕️ ⭕️ 
Lock/unlock screen⭕️ ⭕️ 
Initiate voice call⭕️ ⭕️ 

Complete Unattended Android Remote Control Solution

While most business remotely control devices that are close to reach, all of the above mentioned device management tasks are also applicable when you want to control your unattended android devices. In addition, AirDroid Business supports root, non-root, and easy remote control to help you quickly set up your devices without any hassle.

Centralized Dashboard: Admin Console

The above section talks about how to remotely access and control your android devices from AirDroid Business Desktop Client. The next section will focus on what remote device management tasks you can complete from Admin Console.

While AirDroid Business Controller enables users to carry out several remote tasks from their desktop or mobile phones, Admin Console offers more advanced options that reinforce the all-in-one solution of Mobile Device Management. 

From Admin Console under the “Device” tab, you can:

  • ● Lock device
  • ● Perform Factory reset
  • ● Manage app lists
  • ● Turn android devices into kiosks 

android remote device lockdown

By combining AirDroid Business Controller and Admin Console, companies can have total control over their attended and unattended android devices.

As more and more organizations are transforming their businesses towards digitalization, the usage of mobile devices are determined to expand. With the right device management software, businesses can cut down operational costs, enhance data security, and improve work productivity at the same time.

Visit www.airdroid.com/business for more information or apply for a 14-day FREE trial today!

airdroid business mdm solution free trial

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