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Black Screen Mode protect corporate privacy

Black Screen Mode: Protect Your Corporate Privacy during Remote Control

When providing remote technical support to clients, there are situations where you DO NOT want to display your entire maintenance process on the screen of devices, whether attended or unattended. There are several reasons for this: You may risk exposing sensitive corporate data to random people, or worse, competitors. Running updates right on the display… Read More>>

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How Remote Support and MDM Can Future-Proof Your Business

Whether you want to improve the customer experience or simplify internal processes, combining remote support and mobile device management (MDM) software can ensure your company’s different remote device systems all work together to achieve your business goals. A scalable MDM solution with remote support can give your IT team the ability to minimize technology issues… Read More>>

7 Things to Consider When Selecting Your Remote Support Software

7 Things to Consider When Selecting Your Remote Support Software

With more and more people working from home, remote support software is more important than ever. Rather than a temporary state, it looks as though the future of work is set to be decentralized, with a combination of people working in the office, in co-working spaces, and remotely. This means it is time to start… Read More>>

AirDroid Business awarded g2 badges fall 2022 cover

AirDroid Business MDM rated “easiest to use, fastest to implement, with best-estimated ROI” by G2

After being listed as Momentum Leader for the first time in Summer 2022, AirDroid Business has once again been awarded the G2 High Performer badges for Fall 2022 reports in several categories, including MDM, enterprise mobility management (EMM), mobile application management (MAM), and remote support. That’s not all. AirDroid Business also received the Easiest To… Read More>>

G2 badges in summer 2022

First time ever – AirDroid Business is listed as Momentum Leader in G2’s Summer 2022 Grid Report

An unstoppable trend of remote work and mobile device deployment is on the rise around the world. Riding on this wave, AirDroid Business – which provides Mobile Device Management (MDM) solutions to businesses – has reached several milestones and continues to thrive. Today, we are thrilled to announce that AirDroid Business received a new G2… Read More>>

7 ways to boost productivity for your remote tech support agents

7 Ways to Boost Productivity for your Remote Tech Support Agents

High-performance and efficient remote tech support is vital in today’s fast-moving world. The constantly growing complexity in all areas of technology and the limitations with staff knowledge can be tricky. Every single business venture must be well managed with the right support agents. We must have the availability of expert knowledge and mature service processes… Read More>>

remote customer support agent

3 Ways Remote Support Software Helps with Employee Training

Supporting the remote workforce requires more than laptops and phone conference calls. Especially for businesses that are scrambling to implement work-from-home policies during the COVID-19 pandemic, keeping staff engaged, productive, and trained in new technology can be challenging. Due to social distancing requirements, operations and workforce training must be maintained with minimal direct influence. As… Read More>>