The global COVID-19 pandemic ushered in a new era of remote work. The Pew Research Center reports that over 71% of people had transitioned to working from home at the height of the pandemic. As of 2023, that number is still relatively high, with 59% of workers remaining at home though social distancing restrictions have… Read More>>
AirDroid Remote Support for Business Pricing Explained
Wednesday, March 8, 2023
What is AirDroid Remote Support for Business? AirDroid Remote Support for Business is an all-in-one remote assistance solution for IT professionals and customer service teams to tackle both hardware & software issues. What can you do with AirDroid Remote Support? Software troubleshooting Real-time screen sharing – with permission, you can ask the person you are… Read More>>
4 Tools & Strategies You Can Use to Boost Your Work-From-Home Business
Friday, March 3, 2023
Working from home has changed the business landscape, giving many professionals the option to take their tasks outside of the office and allowing them more control over their workdays and home life. Although many benefits can be gained from work-from-home setups, stress is not avoidable. Forbes highlights that common problems plaguing remote workers include distractions, communication and… Read More>>
Managing a paradigm shift: Transitioning to remote support
Wednesday, February 8, 2023
When a business considers switching to a new MDM for their remote support, they primarily evaluate potential solutions from a technological perspective. The organization’s IT team will compare the MDM’s features vis-a-vis others in the industry, weigh over its specs, and determine how an implementation would work for their business. While this comprehensive technology review… Read More>>
The Case for IT Remote Support in Education Institutions
Tuesday, January 31, 2023
A few years ago, the school’s technical support could still cope with its tasks. Help with technology in the classroom, maintenance of educational platforms, statistics, accounting – all these were difficult, but it was still possible to handle a few people and the IT department of the school. But the pandemic has shown how educational… Read More>>
6 Strategic Reasons Why Businesses Need Remote IT Support
Tuesday, January 17, 2023
Many businesses across a variety of different sectors are choosing to outsource their technology needs through remote IT support. As a result, you tend to get quicker response times and sector-specific help when you work with remote teams. Additionally, remote work is highly attractive to a lot of skilled professionals, so you are much more… Read More>>
How Augmented Reality Can Change Physical Repair
Wednesday, January 11, 2023
When augmented reality emerged onto the scene, most people anticipated that it would primarily change consumer industries, like gaming. This idea was seemingly confirmed with the explosive popularity of Pokémon Go, the 2016 AR game that saw gamers capture virtual pokemon out in the real world, using only their phone. But some of the most… Read More>>
Black Screen Mode: Protect Your Corporate Privacy during Remote Control
Friday, November 11, 2022
When providing remote technical support to clients, there are situations where you DO NOT want to display your entire maintenance process on the screen of devices, whether attended or unattended. There are several reasons for this: You may risk exposing sensitive corporate data to random people, or worse, competitors. Running updates right on the display… Read More>>
How Remote Support and MDM Can Future-Proof Your Business
Sunday, November 6, 2022
Whether you want to improve the customer experience or simplify internal processes, combining remote support and mobile device management (MDM) software can ensure your company’s different remote device systems all work together to achieve your business goals. A scalable MDM solution with remote support can give your IT team the ability to minimize technology issues… Read More>>
7 Things to Consider When Selecting Your Remote Support Software
Monday, October 24, 2022
With more and more people working from home, remote support software is more important than ever. Rather than a temporary state, it looks as though the future of work is set to be decentralized, with a combination of people working in the office, in co-working spaces, and remotely. This means it is time to start… Read More>>