twitter facebook youtube

How Remote Support and MDM Can Future-Proof Your Business

Whether you want to improve the customer experience or simplify internal processes, combining remote support and mobile device management (MDM) software can ensure your company’s different remote device systems all work together to achieve your business goals. A scalable MDM solution with remote support can give your IT team the ability to minimize technology issues… Read More>>

How Remote Access Software Improves IT and Customer Support

Remote access software empowers IT and customer support teams to connect with and take control over a mobile device to troubleshoot and resolve technical issues without having to be present or manually handle the device. Customer support is quickly becoming essential for businesses of every size. According to Customers 2020: A Progress Report, by this… Read More>>

IT Remote Tech Support Software: What You Should Know

Remote IT tech support software is designed specifically to help businesses provide customer support by troubleshooting software and hardware issues using a variety of tools. In contrast to remote control access software, customers that receive remote assistance support must give consent to allow access to an IT technician to view their device’s screen. When the… Read More>>

airdroid remote control for business

Beginner’s Guide to AirDroid Remote Support for Business Users

For most business and IT managers, excessive usage of smartphones and mobile devices has transformed the customer service industry completely. In order for businesses to continuously sustain exceptional customer service quality, having a timely customer support system that helps troubleshoot with remote devices plays a crucial role here.  In fact, there are many benefits for… Read More>>

How Android MDM Software Supports IT Remote Access and Device Management

IT administrators deal with a wide range of technical issues such as app crashes, malfunctioning devices, and installations that fail. Onsite visits, emails, and phone calls are traditional IT troubleshooting methods that have proven to be tedious, costly, and time-consuming for both the service provider and the customer. Remote access and support software allows IT… Read More>>

Why Mobile Device Management is Essential for Your Business?

Smartphones, tablets and messaging applications have liberated today’s workforce from desktop computers so that business tasks can be done remotely. While working on mobile devices can enhance overall productivity, it can also increase the risk of losing confidential business data. It’s now crucial for companies to have a mobile device management solution, whether for keeping… Read More>>

Assessing Your Business Continuity Plan During COVID-19: Why Device Management is Crucial

The novel coronavirus has ushered the world into a state of uncertainty where both businesses and the general public are waiting with bated breath for the first sign of a return to normalcy. Unfortunately, this wait means that many businesses have had to reduce or suspend operations altogether, leaving many unsure about their long-term survival…. Read More>>

How AirDroid Business Can Help with Remote Learning and Distance Education

The coronavirus pandemic has rapidly changed nearly every facet of daily life; people are working from home, businesses are closing down and boarding up, and even schools have shut down. While the first two points are somewhat manageable from a personal standpoint, the shift from regular school-life to distance learning has caused a lot of… Read More>>

Looking for a TeamViewer Alternative for Android Devices? Check Out AirDroid Business

TeamViewer is a popular MDM solution for many reasons, with its self-touted all-in-one solution working across multiple operating systems. However, for businesses with complete Android device ecosystems, the decision to use an Android dedicated solution is almost a no-brainer. Why? Because a dedicated solution means that installation, deployment and the running of the solution is… Read More>>

AirDroid Business vs TeamViewer vs AnyDesk for Managing Multiple Types of Devices, Which is the Best?

Naturally, MDM software providers have kept abreast with this remote working future, saturating the market with a myriad of solutions promising all manner of tools designed to help businesses manage their remote devices. However, not all remote management solutions are created equal, and not all companies require the same capabilities, so to help businesses discern… Read More>>