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Why Your Business Needs AR Technology for IT Remote Support

While many people may have a basic understanding of virtual reality (VR) most are not as familiar with the concept of augmented reality (AR). Virtual reality is a completely immersive experience that separates the viewer from the physical world through the use of a VR device that the user wears. In contrast, augmented reality typically… Read More>>

AirDroid Remote Support for Business Pricing Explained

What is AirDroid Remote Support for Business? Overview AirDroid Remote Support for Business is an all-in-one remote assistance solution for IT professionals and customer service teams to tackle both hardware & software issues. What can you do with AirDroid Remote Support? Software troubleshooting Real-time screen sharing – with permission, you can ask the person you… Read More>>

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How to Remotely Manage Android Devices & Members?

One of the powerful features with AirDroid Business MDM solution is its centralized dashboard for device and member management. With the help of Admin Console and AirDroid Business Desktop Client, you can keep track of all your unattended android devices and achieve various remote tasks all without leaving your office. This article gives a granular… Read More>>

How a Remote Device Strategy can Overcome the Recession

The novel coronavirus has rapidly ushered in many changes that affect both individuals and businesses, with retail stores shutting their doors, schools closing, restaurants pivoting to delivery only, and for office-based businesses, staff being sent to work from home. As a result of this, the economy has taken a staggering hit, heralding the beginning of… Read More>>

5 Ways to Choose the Best Remote Support Software

The best remote support software for your business should be secure, user-friendly, and provide top-notch customer support. But beyond these minimum guidelines, how do you choose among so many solutions? Every remote support tool claims to be right for your business. It can be overwhelming to ensure all your needs will be met, especially if… Read More>>

How Remote Support and MDM Can Future-Proof Your Business

Whether you want to improve the customer experience or simplify internal processes, combining remote support and mobile device management (MDM) software can ensure your company’s different remote device systems all work together to achieve your business goals. A scalable MDM solution with remote support can give your IT team the ability to minimize technology issues… Read More>>

Top 3 Advantages of Remote Support Software for SMBs

Your employees and customers are constantly on the move and rely on their mobile devices to stay connected and productive. On-demand remote support is crucial when technical issues become a roadblock in their day.  With mobile device remote support, your IT team can troubleshoot problems quickly and efficiently from a tablet, computer, or smartphone. Customer… Read More>>

How Remote Access Software Improves IT and Customer Support

Remote access software empowers IT and customer support teams to connect with and take control of a mobile device to troubleshoot and resolve technical issues without having to be present or manually handle the device. With customer experience becoming a key brand differentiator (even above product quality and price), customer support is increasingly essential for… Read More>>

IT Remote Support Software: What You Should Know

Remote IT tech support software is designed specifically to help businesses provide customer support by troubleshooting software and hardware issues using a variety of tools. In contrast to remote control access software, customers that receive remote assistance support must give consent to allow access to an IT technician to view their device’s screen. When the… Read More>>

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AirDroid Remote Support Software Guide for Business

For most business and IT managers, excessive usage of smartphones and mobile devices has transformed the customer service industry completely. On top of that, the ongoing global pandemic is further driving companies to seek out solutions to resolve countless technical enquiries rushing into the customer support’s inbox every day. In order for businesses to continuously… Read More>>