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8 Changes Sentiment Analysis Will Bring to Empathetic Customer Service

8 Changes Sentiment Analysis Will Bring to Empathetic Customer Service

The customer’s experience with a customer service team is pivotal to how they view your business. For many customers, speaking to a customer service agent for the first time will create their long-standing image of your brand. This is why you must get customer service exactly right for your business. Sentiment Analysis: What is it?… Read More>>

10 tips on educating employees on cybersecurity awareness-3

10 Cybersecurity Awareness Tips Every Employer Should Know

Every single company in existence is continuously working on improving the work conditions for their employees, customers, and their overall operations. A significant part of those efforts is aimed at boosting cybersecurity, especially ever since the pandemic has pushed more companies to switch to remote work, or at least partially send employees to work from… Read More>>

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7 In-Depth Tips on Android Tablet Management

IT is always evolving, and it is important for businesses to try and stay ahead of the latest developments if they are to keep up with the competition. The internet in particular is an area where it is imperative for most businesses to keep up to date, because it allows functionality that helps individuals and… Read More>>

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Boost Your Customer Relations: 5 Follow Up Strategies That Work

Boosting your customer relations is one of the best ways to establish a long-term relationship with your audience. After all, the way your brand interacts with its customers is the foundation for how much revenue you have, what your brand’s reputation is, and how well you retain customers among other things. Sadly, however, not everyone… Read More>>

mobile security

How to Ensure Mobile Security For Your Remote Team

The coronavirus and its influence on the work environment need no introduction. A decade ago, you may have laughed at the prospect of working from home. Today, you’re charging your MacBook and putting on a pot of coffee in readiness for the day’s work — all from the comfort of your front room. The numbers… Read More>>

Author Bio: Darya Jandossova Troncoso is a photographer, artist, and writer working on her first novel and managing a digital marketing blog – MarketSplash. In her spare time, she enjoys spending time with her family, cooking, creating art, and learning everything there is to know about digital marketing.

8 Marketing Automation Tips to Convert More Today

If there is one Godsend in the business world, it’s marketing automation. Small business marketing automation, especially.  Digital workplaces are evolving and to be able to let go of some of the tasks that can slow a business leader down and automate them makes a business far more efficient and productive, more than it ever… Read More>>

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7 Ways to Use Mobile Marketing to Grow Your Business in the Digital Age

We’re all addicted to our mobile phones. It’s a fact of this new age. They’re a piece of technology we cannot do without and one that has revolutionized the way we do business. Whether it’s e-commerce or the traditional route to market, mobile marketing is the future. Promoting your brand and selling your products via… Read More>>

3 Ways to manage mobile apps with Mobile Application Management (MAM)

3 Ways Mobile Application Management (MAM) Helps with App Updates

IT administrators can securely deploy and manage mobile applications on company smartphones and tablets using Mobile Application Management (MAM). In contrast to Mobile Device Management (MDM), MAM’s primary task is to distribute and manage apps to employees, business partners, and customers without having to access their entire device. IT admins can control the delivery and… Read More>>

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Beginner’s Guide: Android Kiosk Mode And Device Lockdown

What is Android Kiosk Mode? Android Kiosk Mode is a mechanism that locks Android mobile phones or tablets screens and limits your device access into a single-app mode or applications of your choice. In addition, applying Kiosk Mode in Android devices lets you whitelist websites, lockdown kiosk browser and ensure browser security by configuring the… Read More>>


3 Steps to Managing a Productive Remote Team with the Right IT Tools

While the United States and most of the world continue the fight in managing the spread of COVID-19, one thing is becoming increasingly clear: remote work is here to stay. In a perfect world, businesses would have had time to prepare and establish clear remote-work policies, implement the right infrastructure, and conduct training in advance,… Read More>>