Five Top MDM Tips for SMBs to Kickoff 2020

Last Updated on September 7, 2022


Every business leader knows the key to success is constant reflection and development, and this is especially true when it comes to technology. This can be a challenge, with the rapidly evolving nature of technology keeping IT managers and business leaders on their toes. They are required to constantly be on the lookout for new device and software innovations, lest they fall behind, or lose control of the devices in their network.

It’s well-known that mobile device management, or MDM, is the perfect tool for remotely managing and controlling multiple mobile devices, and as devices shift and change in this new decade to become smarter, MDM solutions for small business will evolve in tandem to keep up. This means IT managers, business leaders, and staff need to commit to ongoing reflection, education, and development. They can then reap the many benefits MDM offers and truly optimize their MDM strategies and business processes.

With this in mind, we’ve pulled together five top MDM tips below to help IT Managers and business leaders get the most out of their MDM solution in 2020.

Device Audit

In 2020 alone, there are more than 17 new smartphone generations that are released, and that’s just from the top phone manufacturers in the world. It will be a smart idea for IT managers to keep an eye on new devices, and commit to auditing current ones within their network for either upgrade or repurpose. If an upgrade is decided, current MDM infrastructure should also be reviewed to ensure any new devices can be efficiently and adequately managed.

Upskill Your Employees

What’s the point of investing capital into the latest devices if your staff doesn’t know how to use them? It’s a great idea to invest the time into upskilling your staff, so they can be proficient with new devices and know how to operate any business-critical apps. If your team is deployed remotely, a cloud-based MDM solution like AirDroid Business is your answer. AirDroid Business offers remote control and viewing capabilities, meaning that staff training doesn’t have to be in person.

➤ Learn more about AirDroid Business’ remote control: Mobile Device Management Tips for SMBs, Simplified

Process Reviews

Having effective processes in place is a surefire way to ensure a business is running as smoothly and efficiently as possible. As such, a great way for IT managers and business leaders to get the most out of their MDM solution is to review all processes and identify areas for improvement. In fact, some MDM solutions offer a kiosk mode that improves processes and foster productivity.

➤ Learn more about MDM kiosk mode: Managing Digital Ad-Signage and Kiosks on a Budget with AirDroid Business

Upgrade Your Apps

Mobile applications are one of the best ways to streamline processes while improving productivity and efficiency. As such, a great way to get more out of your MDM solution is by keeping an eye on any new apps or app upgrades. In fact, some MDM solutions have tools to enable IT managers and business leaders to deploy and upgrade custom apps to devices within the network, like the AirDroid Business Applications Management Services, or AMS, suite.

➤ Learn more about AirDroid Business’ AMS suite and its powerful capabilities: 6 Mobile Application Management Must-Have Features

Simplify Your Team’s Device Management

Most MDM solutions enable IT managers and business leaders to deploy updates to select or all devices in a network. This can be a challenge; however, when IT managers are controlling large teams and different departments on a device-by-device basis. To address this challenge, the right MDM solution will enable IT managers to group devices by function. All sales personnel, for example, can be placed in one group, so IT managers can deploy updates and transfer files that are relevant to that group only, minimizing the risk of employee confusion or sensitive information leaks.

For more information on how an MDM solution like AirDroid Business can optimize your MDM strategies and business processes in 2020 and beyond, or to request a 14-day free trial, please visit

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