The pandemic has forever changed the way we work. Many businesses were forced to shift much of their workforce to remote work, and even after COVID-19 becomes a thing of the past, a lot of organizations will likely continue with their hybrid workforce. But, with this shift came an unprecedented challenge for accommodating both the… Read More>>
The Ultimate Guide to Enabling a Mobile Workforce in 2021
Tuesday, March 16, 2021
A mobile workforce can boost your company’s productivity and performance. If you haven’t already, your company should consider the merits of enabling a mobile workforce in 2021. Remote work is being adopted at rapid speed. More companies are adopting mobile workforces, while employees are increasingly searching for remote work opportunities. In 2018, 70% of millennials… Read More>>
Introducing Remote Control for AirDroid Remote Support
Wednesday, December 23, 2020
What is AirDroid Remote Support? AirDroid Remote Support is a dedicated IT remote assistance solution. IT and customer service teams can use real-time screen sharing, voice chat, and a host of on-screen features to provide tutorials or guidance on using the device and solving an issue. Here are some of the things that you can… Read More>>
3 Ways Remote Support Software Helps with Employee Training
Tuesday, December 15, 2020
Supporting the remote workforce requires more than laptops and phone conference calls. Especially for businesses that are scrambling to implement work-from-home policies during the COVID-19 pandemic, keeping staff engaged, productive, and trained in new technology can be challenging. Due to social distancing requirements, operations and workforce training must be maintained with minimal direct influence. As… Read More>>
Android vs Windows vs iOS: 4 Questions to Ask for Unattended Device Management
Monday, November 30, 2020
There are a variety of reasons why choosing one operating system (OS) over another may be best for your unattended devices. Whether using Android, iOS, or Windows operating systems, Kiosk Mode locks down an unattended device, such as a tabletop tablet, to allow access to only specific applications. App availability may be the deciding factor… Read More>>
3 Ways to Remotely Support Customers with Real-Time App Tutorial
Thursday, November 5, 2020
Remote assistance software can give your IT team the best tools to assist your customers whenever there’s a critical situation that requires troubleshooting. Remote IT assistance typically includes giving real-time instructions using screen sharing and voice chat. By supporting customers using a remote support software your team can teach or provide instructions for using an… Read More>>
Top 3 Advantages of AR Remote Support for Retail
Friday, September 25, 2020
Augmented reality (AR) was named an emerging technology mega-trend in 2017 for its promise in lending a massive competitive advantage to the businesses that adopt it over the next decade. The deployment of augmented reality is rapidly expanding, especially in retail and other automated industries. By 2025, AR and VR in retail will be a… Read More>>
How a Remote Device Strategy can Overcome the Recession
Wednesday, July 22, 2020
The novel coronavirus has rapidly ushered in many changes that affect both individuals and businesses, with retail stores shutting their doors, schools closing, restaurants pivoting to delivery only, and for office-based businesses, staff being sent to work from home. As a result of this, the economy has taken a staggering hit, heralding the beginning of… Read More>>
5 Ways to Choose the Best Remote Support Software
Monday, July 6, 2020
The best remote support software for your business should be secure, user-friendly, and provide top-notch customer support. But beyond these minimum guidelines, how do you choose among so many solutions? Every remote support tool claims to be right for your business. It can be overwhelming to ensure all your needs will be met, especially if… Read More>>
AirDroid Remote Support Software Guide for Business
Wednesday, June 3, 2020
For most business and IT managers, excessive usage of smartphones and mobile devices has transformed the customer service industry completely. On top of that, the COVID-19 pandemic has driven companies to seek out solutions to resolve countless technical enquiries rushing into the customer support’s inbox every day. In order for businesses to continuously sustain exceptional… Read More>>