The customer’s experience with a customer service team is pivotal to how they view your business. For many customers, speaking to a customer service agent for the first time will create their long-standing image of your brand. This is why you must get customer service exactly right for your business. Sentiment Analysis: What is it?… Read More>>
10 Cybersecurity Awareness Tips Every Employer Should Know
Every single company in existence is continuously working on improving the work conditions for their employees, customers, and their overall operations. A significant part of those efforts is aimed at boosting cybersecurity, especially ever since the pandemic has pushed more companies to switch to remote work, or at least partially send employees to work from… Read More>>
15 Mobile Device Management Mistakes That Could Harm Your Business
The larger a company becomes the more cell phones, tablets, and laptops they need to provide for their employees. When the number of employees is low, ensuring that mobile devices are up to date with the necessary software and safety protocol is not difficult and can be done with ease. However, when the number of… Read More>>
4 Methods To Build a Good Enterprise Mobility Management Strategy
In the past few years, the idea of a conventional workspace has drastically changed across many industries, especially in the case of digital businesses that have embraced a store-less approach. Additionally, due to the COVID-19 pandemic, many companies have been forced to shift towards remote working to follow social distancing rules. In the middle of… Read More>>
7 In-Depth Tips on Android Tablet Management
IT is always evolving, and it is important for businesses to try and stay ahead of the latest developments if they are to keep up with the competition. The internet in particular is an area where it is imperative for most businesses to keep up to date, because it allows functionality that helps individuals and… Read More>>
2021 Mobile Device Management Trends Every Business Should Know
In just a short few years, the way employees and businesses use mobile devices has changed dramatically. With this trend, many questions arise around security, connectivity, privacy, and management. One concept that’s becoming more widespread and familiar in the business world is Mobile Device Management (MDM). MDM is the process of improving corporate data security… Read More>>
Top 15 Mobile App Trends That Are Dominating 2021
As better as life was when concepts like Android and iOS didn’t exist, it was equally slower. A change had to be brought for us to be fast-paced and accept the trends that prevailed around us automation-wise. Enter: smartphones. Mobile phones have altered our lives remarkably, and, by the looks of it, it seems as… Read More>>
Top 6 Management Tools For Businesses To Thrive in the Digital Age
It’s become quite apparent that progress in business works hand in hand with digitizing many of your operational processes. According to a Gartner report, digitization is one of the top three business priorities organizations need to succeed. You cannot afford to manually run the organization when your competition is thriving with automation, making decisions on-the-go,… Read More>>
Essential Guide To Managing Your Mobile Device Like An Executive
Mobile Device Management (MDM) is an effective way to manage your mobile devices, when it comes to usage and security. MDM can do the following: Track important information about each device Determine which applications can be installed on which devices Remotely secure mobile devices, in the event that they’re lost or stolen, AND Track mobile… Read More>>
Boost Your Customer Relations: 5 Follow Up Strategies That Work
Boosting your customer relations is one of the best ways to establish a long-term relationship with your audience. After all, the way your brand interacts with its customers is the foundation for how much revenue you have, what your brand’s reputation is, and how well you retain customers among other things. Sadly, however, not everyone… Read More>>