Remote IT support software is an essential tool for supporting customers remotely from anywhere in the world. There are a number of factors that contribute to being able to choose the best solution to provide on-demand support. A good place to start is identifying your main purpose for the remote support solution. For instance, you… Read More>>
Remote IT Assistance Software: How to Balance Support with Security
Thursday, November 24, 2022
While conventional remote IT assistance software is super efficient for instant IT support, it can also come with data privacy and security concerns. So how do you create a balance between providing effective tech support and maintaining privacy and security? If you have customers in highly regulated industries such as healthcare, surveillance security, or industries… Read More>>
Dealing with Privacy and Security Issues in a Hybrid Workplace, Especially a BYOD Environment
Tuesday, November 22, 2022
Bring Your Own Device (BYOD) is quickly becoming the new standard in hybrid workplace technology. BYOD programs allow employees to use their personal devices for work and get appropriately reimbursed. This is a great cost control option, providing more efficiency because of flexibility and convenience – particularly for companies looking for scalability. However, it can… Read More>>
Remotely Manage Every”Thing” with IoT Device Management
Tuesday, November 15, 2022
The Internet of Things has been raising lots of discussions and debates (of course for the benefits it offers). According to IoT Analytics, the number of connected IoT devices crossed 12 billion in 2020, which was 2 billion more than the estimated devices. Recent trends indicate that this technological transformation will not just be restricted to… Read More>>
5 Benefits of Hybrid Work Model in 2022 & Beyond
Monday, November 14, 2022
The workplace is constantly evolving and changing to meet the needs of the employees and the world at large. Employees all over the world have stated unequivocally that they want flexibility in how and where they work. And businesses are taking notice. It resulted in increased productivity and flexibility, which are beneficial to both employers… Read More>>
Black Screen Mode: Protect Your Corporate Privacy during Remote Control
Friday, November 11, 2022
When providing remote technical support to clients, there are situations where you DO NOT want to display your entire maintenance process on the screen of devices, whether attended or unattended. There are several reasons for this: You may risk exposing sensitive corporate data to random people, or worse, competitors. Running updates right on the display… Read More>>
What is Remote Device Management?
Tuesday, November 8, 2022
Managing mobile devices in the workplace is getting more challenging. Whether you are an IT manager yourself or a managed service provider (MSP), the importance of efficiently managing remote devices within organizations will continue to grow. In fact, 53% of enterprises say mobility improves business processes and productivity. Let us find out how remote device… Read More>>
How Remote Support and MDM Can Future-Proof Your Business
Sunday, November 6, 2022
Whether you want to improve the customer experience or simplify internal processes, combining remote support and mobile device management (MDM) software can ensure your company’s different remote device systems all work together to achieve your business goals. A scalable MDM solution with remote support can give your IT team the ability to minimize technology issues… Read More>>
Workflow Automation Recipes: Our Most Popular Workflow Automations
Wednesday, November 2, 2022
The challenge of MDM workflow automations The power of an MDM solution is sometimes a double-edged sword: While it can enable an endless variety of workflow automations, it is often difficult to determine where to even begin. IT admins and managers know that an MDM can improve operational efficiency, standardize business procedures, and prevent issues,… Read More>>
AirDroid Business Partners With IT Planet Group to Bring Enhanced Mobility to Businesses
Friday, October 28, 2022
AirDroid Business is proud to announce a new partnership with IT Planet Group, one of the fastest-growing IT solutions and equipment providers in Ukraine and Europe. By working with world-class brands like Lenovo and Chainway, IT Planet Group delivers to its clients the best hardware and software solutions that include services for smartphones, tablets, digital… Read More>>