The advent of the modern MDM has given organizations unprecedented agility when it comes to their remote support. Instead of deploying engineers to fix hardware devices on-site as they did before, they can now troubleshoot and fix them entirely remotely. While this kind of remote support provides exponential value to organizations and their employees and… Read More>>
Black Screen Mode: Protect Your Corporate Privacy during Remote Control
Friday, November 11, 2022
When providing remote technical support to clients, there are situations where you DO NOT want to display your entire maintenance process on the screen of devices, whether attended or unattended. There are several reasons for this: You may risk exposing sensitive corporate data to random people, or worse, competitors. Running updates right on the display… Read More>>
Remote Access vs. Mobile Device Management: What is the Difference?
Tuesday, October 25, 2022
Remote access software and mobile device management (MDM) are revolutionizing IT management, workforce processes, and customer service support for a growing number of businesses. Organizations can select remote access as a standalone solution or as an integrated feature in MDM software. But with all the options available it can be confusing to know which is… Read More>>
AirDroid Business vs AnyDesk vs TeamViewer, Which is the Best Remote Control Software?
Tuesday, October 11, 2022
While remote work will continue to stay, choosing the right remote access and remote control software to manage your mobile workforce seems all the more urgent than ever. Mobile device management and constant remote troubleshooting are two things every business will face. Therefore, it is always recommended to evaluate what feature does each remote device… Read More>>
6 Examples of Remote Access and Why It’s Important for Businesses
Friday, October 7, 2022
Remote access gives you the ability to access a computer or network from a different location through a network connection. While it can be used in home networks, the most common use of remote access is on corporate networks, allowing business owners, employees, and support technicians to access their work computers and files remotely and… Read More>>
How Remote Monitoring and Management Benefits Managed Service Providers
Friday, September 30, 2022
Only a few years ago, remote work was frowned upon by many companies all over the world. Without a regular office setting, employers thought remote workers would not be effective and focused on their jobs. Furthermore, it was thought to be nearly impossible to establish remote network communication, provide remote access to important data without… Read More>>
AirDroid Business—The Best TeamViewer Alternative for Android Remote Control
Monday, September 26, 2022
Are you looking for a better TeamViewer alternative or a more affordable choice for remotely accessing and managing Android devices? Depending on your business needs, you may be able to get the same useful features for a much cheaper price and smoother experience than TeamViewer. Although it is a popular remote control and access software,… Read More>>
How Remote Access Software Improves IT and Customer Support
Friday, August 12, 2022
Remote access software empowers IT and customer support teams to connect with and take control of a mobile device to troubleshoot and resolve technical issues without having to be present or manually handle the device. With customer experience becoming a key brand differentiator (even above product quality and price), customer support is increasingly essential for… Read More>>
Secure Remote Access and Remote Control on Android for Enterprises
Thursday, July 21, 2022
Remote access and remote control allow you to stay in control of your devices no matter where you are. This is essential for businesses today. Many businesses equip their autonomous workers with mobile devices and as such, have to deal with sensitive and corporate information in real-time. Prompt decision-making in real-time has a positive effect… Read More>>
7 Ways Remote Monitoring and Management (RMM) Software Can Benefit Your Business
Monday, March 14, 2022
Many companies in the modern world rely on remote monitoring and management (RMM) software to promote a better and more effective work environment. In business, it is necessary to foresee the moments and methods of verification of the system itself but when the systems are operated remotely, a little more diligence must be paid. These… Read More>>