Customer Success Survey

Last Updated on November 25, 2022

Thank you for agreeing to share your experience with AirDroid Business by completing this questionnaire. Your responses will be greatly appreciated.

There is no minimum word count for your responses, but try to avoid giving one-word or one-sentence answers. Wherever possible, please provide quantifiable details – this can be something measurable in relative terms (e.g. xx% compared to last year) or absolute terms (e.g. xx hours saved on tech support, two months after implementation).

Note: Your responses may be edited for clarity. We aim to keep copy-editing to a minimum but will always expunge “advertorial” text. In the unlikely event that major changes are made to the responses submitted, we will follow-up with you via email. It is important for you to ensure that your organization is happy with your responses before the completed questionnaire is returned to us.

* denotes required fields

Name *

First

Last

Email *

Email

Confirm Email

Name of Organization *

What is the specific usage scenario for your business？ *

What are their most critical pain points that you aim to address with our solution? *

Before using AirDroid Business, how did you deal with your challenges?

Please indicate what kind of tools or business processes you use (e.g. on-site maintenance). What specific features or functionalities of our product were most beneficial ?

What made you choose AirDroid Business' MDM solutions? *

You can mention your evaluation criteria as well as the MDM features that fit your requirements.

How did the implementation of the MDM solutions go? How long did it take?

What has been the impact since they started using our product? *

Has there been a reduction in manpower requirements or an improvement in cost efficiency (e.g., by a certain percentage)?

Are there any specific metrics or KPIs that highlight the success of our solution?

Please provide details of measurable results (e.g. 10% increase in productivity compared with Q2 20xx).

What kind of support did the AirDroid Business team provide? *

On a scale of 1 to 10 with 10 being the best score, how would you rate our product?

Selected Value: 5

Why?

Checkboxes

• Yes！ You can feature our corporate logo at the AirDroid Business website.

We will email you to obtain the image file.

Checkboxes

• Yes, I would also like to provide a testimonial!

Here is my testimonial:

Submit

By responding to this questionnaire, you agree to allow Sand Studio/AirDroid Business the use of your responses for promotional purposes in all of its marketing channels, including but not limited to its website (www.airdroid.com), blog (blog.airdroid.com), datasheets, PDFs, social media platforms, etc.