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Near-from-home working

Beyond hybrid and remote: How MDM can support the rise of near-from-home working

Now that the world is reopening again from the pandemic, many employees are reluctant to go back to the office, preferring the convenience of work-from-home. To retain these employees, many organizations are adopting a compromise: hybrid work. In this setup, employees go to the office a few days a week, then report virtually from home… Read More>>

2021 Top 7 Measurable Customer Support Team Goals

7 Measurable Goals for Customer Support Team

The COVID-19 pandemic has upended varied operations, sectors, and industries, with customer support being no exception. According to a survey consisting of AI analysis of more than 1 million customer service calls by the Harvard Business Review, customer service is among the hardest-hit company functions by the COVID-19 pandemic. Hardly surprising. From skyrocketing customer anxiety… Read More>>

Hybrid Work Model

5 Benefits of Hybrid Work Model in 2022 & Beyond

The workplace is constantly evolving and changing to meet the needs of the employees and the world at large. Employees all over the world have stated unequivocally that they want flexibility in how and where they work. And businesses are taking notice. It resulted in increased productivity and flexibility, which are beneficial to both employers… Read More>>

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Top 10 IoT trends and predictions for Business to look out in 2022

This year, we have seen a plethora of business advancements in 2021, which has seen a rise of technology within the business sector. The trends for 2021 have been varied, yet in 2022, we are likely to see this move one step further. We have seen trends such as AI, Cloud solutions, and remote operation… Read More>>

mobile technology in the digital world

How Mobile Technology is Driving Digital Workplace Productivity

What is the digital workplace? Reliable. Flexible. Secure. These are the three words that define the digital workplace and the variations of these are growing in abundance. In today’s new world, businesses have had to quickly adapt. Staff have had to delegate tasks, share new tasks, and be dynamic in their workplace. Even if this… Read More>>

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6 Ways to Adapt to Post-COVID Changes: Trends in Hybrid Workplace Technology

What does a post-COVID hybrid workplace look like? What is going to stay and what will have changed for the better? The workplace had to meet the demands of clients whilst still staying safe and working from home. However, now that people are back at the office, what has changed? Will any hybrid trends remain?… Read More>>

10 Reasons Businesses Need a Mobile App in 2022

10 Reasons Businesses Need a Mobile App in 2022

These days, we all have our smartphones glued to our hands. We wouldn’t say that we are addicted, as they do provide leisure and are convenient, but sometimes we depend on them a bit too much. For most businesses, creating a mobile app is the most blatant following step in their multichannel marketing plans. It’s… Read More>>

What is Mobile Identity & Why Do We Need to Know About It?

What is Mobile Identity & Why Do We Need to Know About It?

We live in a world where digital technology dramatically shapes our lives. Internet use continues to surge worldwide, and mobile devices are often our most frequent window to both physical and digital worlds. The Internet of Things (and IoT device management) are concepts we’re increasingly aware of.  Although smartphone subscriptions are projected to climb over… Read More>>

top 6 msp challenges and opportunities in 2022

Top 6 MSP Challenges & Opportunities in 2022

The field of technological solutions marketed under the heading MSP – Managed Service Providers continues to gain momentum with the abundance and availability of diverse services, solutions, and technologies. MSPs are helping organizations both at an operational level and at a business level. At the same time, small and medium-sized companies that do not have… Read More>>

How Can the Internet Of Things Help In Social Media Monitoring?

How Can the Internet Of Things Help In Social Media Monitoring?

Are you unfamiliar with the word IoT? It’s OK to not be. You may seem to be alienated from the word initially, but you have been associated with it for a long time. It was coined by Kevin Ashton in 1999, where he described it as a technology connecting numerous devices. Well, we may not… Read More>>

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