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How Remote Access Software Improves IT and Customer Support

Remote access software empowers IT and customer support teams to connect with and take control over a mobile device to troubleshoot and resolve technical issues without having to be present or manually handle the device. Customer support is quickly becoming essential for businesses of every size. According to Customers 2020: A Progress Report, by this… Read More>>

IT Remote Support Software: What You Should Know

Remote IT tech support software is designed specifically to help businesses provide customer support by troubleshooting software and hardware issues using a variety of tools. In contrast to remote control access software, customers that receive remote assistance support must give consent to allow access to an IT technician to view their device’s screen. When the… Read More>>

COVID-19 Drives Businesses to Evaluate Remote Device Management Strategy

The emergence of COVID-19 has forced many changes in the ways businesses operate; retail businesses have had to quickly pivot to offering online services; food businesses have had to switch to delivery and pick-up only; and for those working in offices, all team members have been forced to change to remote work almost overnight, leaving… Read More>>

Three Industries That Need An MDM Solution More Than Ever

COVID-19’s impact on business and society has been clear, with the rapid emergence of the virus forcing the public to stay at home and businesses to shift to a new way of working. For many businesses, this has meant an increasing reliance on mobile devices, which means businesses have also had to find a way… Read More>>

Why Mobile Device Management is Essential for Your Business?

Smartphones, tablets and messaging applications have liberated today’s workforce from desktop computers so that business tasks can be done remotely. While working on mobile devices can enhance overall productivity, it can also increase the risk of losing confidential business data. It’s therefore crucial for companies to have a mobile device management software, whether for keeping… Read More>>

Productivity Tools for Remote Work and Business Operations

Business vector created by freepik – www.freepik.com The COVID-19 pandemic has changed almost every aspect of daily life; people are required to adhere to social distancing rules, families can’t visit with one another, supermarkets require patrons to line up in an effort to keep crowding to a minimum, retail businesses have closed down and boarded… Read More>>

Assessing Your Business Continuity Plan During COVID-19: Why Device Management is Crucial

The novel coronavirus has ushered the world into a state of uncertainty where both businesses and the general public are waiting with bated breath for the first sign of a return to normalcy. Unfortunately, this wait means that many businesses have had to reduce or suspend operations altogether, leaving many unsure about their long-term survival…. Read More>>

How MDM Software Help with Remote Learning and Distance Education

The coronavirus pandemic has rapidly changed nearly every facet of daily life; people are working from home, businesses are closing down and boarding up, and even schools have shut down. While the first two points are somewhat manageable from a personal standpoint, the shift from regular school-life to distance learning has caused a lot of… Read More>>

Looking for a TeamViewer Alternative for Android Devices? Check Out AirDroid Business

TeamViewer is a popular MDM solution for many reasons, with its self-touted all-in-one solution working across multiple operating systems. However, for businesses with complete Android device ecosystems, the decision to use an Android dedicated solution is almost a no-brainer. Why? Because a dedicated solution means that installation, deployment and the running of the solution is… Read More>>