As the Internet of Things (IoT) continues to grow, transforming the way we live and work, it should be expected that there will be various security challenges to battle. This means that as a business owner, you should be ready to secure your devices and connections. Statista reports that there are currently 15.14 billion IoT-connected… Read More>>
In-House IT Support vs. Outsourcing: Which Is Better for Your Business
Friday, February 10, 2023
As companies grow, their need for IT-related tasks increases. Whether the company wants to offer a new service to customers, better understand their data, or streamline in-house communication, they are presented with two options: having an in-house IT expert or outsourcing their IT support to managed service providers (MSPs). The pros and cons of each… Read More>>
Managing a paradigm shift: Transitioning to remote support
Wednesday, February 8, 2023
When a business considers switching to a new MDM for their remote support, they primarily evaluate potential solutions from a technological perspective. The organization’s IT team will compare the MDM’s features vis-a-vis others in the industry, weigh over its specs, and determine how an implementation would work for their business. While this comprehensive technology review… Read More>>
The Ultimate Guide to Managed IT Support
Monday, February 6, 2023
Modern business of any direction requires the introduction of IT technologies. Large companies can afford to hire a team of specialists who support customers and company employees in information technology. At the same time, specialists manage to implement new solutions in their platforms simultaneously. Small and medium businesses need help to afford such a solution…. Read More>>
Use Cases for Black Screen Mode: When Privacy Matters
Thursday, February 2, 2023
The advent of the modern MDM has given organizations unprecedented agility when it comes to their remote support. Instead of deploying engineers to fix hardware devices on-site as they did before, they can now troubleshoot and fix them entirely remotely. While this kind of remote support provides exponential value to organizations and their employees and… Read More>>
The Case for IT Remote Support in Education Institutions
Tuesday, January 31, 2023
A few years ago, the school’s technical support could still cope with its tasks. Help with technology in the classroom, maintenance of educational platforms, statistics, accounting – all these were difficult, but it was still possible to handle a few people and the IT department of the school. But the pandemic has shown how educational… Read More>>
Tools To Make Your Remote Work Presentation Better
Friday, January 27, 2023
As a remote worker, you might have to give presentations to your colleagues or your customers in the office. These presentations are usually made to demonstrate or explain something. As such, it is crucial that you not only make your presentation exciting but also easy to understand. A good presentation can help you make an… Read More>>
5 Proven Ways to Better Protect Customer Data
Wednesday, January 25, 2023
Technology and innovation have made access to customer data a walk in the park for many businesses. In today’s world, access to customer data is one significant way businesses can provide services that their customers will find acceptable. It helps you provide personalized services and offer customers products and services they will find relevant, which… Read More>>
6 Strategic Reasons Why Businesses Need Remote IT Support
Tuesday, January 17, 2023
Many businesses across a variety of different sectors are choosing to outsource their technology needs through remote IT support. As a result, you tend to get quicker response times and sector-specific help when you work with remote teams. Additionally, remote work is highly attractive to a lot of skilled professionals, so you are much more… Read More>>
How Augmented Reality Can Change Physical Repair
Wednesday, January 11, 2023
When augmented reality emerged onto the scene, most people anticipated that it would primarily change consumer industries, like gaming. This idea was seemingly confirmed with the explosive popularity of Pokémon Go, the 2016 AR game that saw gamers capture virtual pokemon out in the real world, using only their phone. But some of the most… Read More>>